---
title: "Triggers and Conditions"
canonical: "https://support.passcreator.com/space/KB/1655635974/Triggers%20and%20Conditions"
format: markdown
---
In Passcreator Workflows, a **trigger** is the starting point that determines when your workflow should run. Triggers are highly versatile and can be set to activate your workflow based on a variety of events, such as the creation of a new wallet pass, a pass being scanned, a scheduled time, a webhook call from another app, or even manual initiation. By configuring triggers, you ensure that your workflows respond precisely to the right events - whether that’s a customer redeeming a coupon, an update in your CRM, or a specific date and time. This flexibility allows you to automate processes exactly when needed, reduce manual intervention, and keep your data and actions perfectly in sync across all your integrated systems.

## Using Trigger Conditions in Passcreator Workflows

Passcreator Workflows empowers users to automate business processes with precision and flexibility. One of the key features that enables this control is the ability to set **trigger conditions **-filters that determine exactly when a workflow should start. Understanding and configuring these conditions ensures your automations run only when you want them to, making your processes more efficient and reliable.

## What Are Trigger Conditions?

Trigger conditions act as filters for the trigger step in your workflow. They let you specify exactly which events or data changes should activate your workflow. For example, you might want a workflow to run only when an order’s status is set to “Delivered,” or when a new row in a spreadsheet matches a specific value.

## Accessing and Managing Conditions

- **Accessing Conditions:**  
In Passcreator Workflows, you can access the conditions for a trigger by selecting the “Conditions” button next to your workflow’s trigger step.
- **Editing Restrictions:**  
You can only add or modify conditions when the workflow is paused. This ensures that changes don’t disrupt running automations.

## Adding and Deleting Conditions

- **Adding a Condition:**  
To add a new filter, click on the “+ Add a condition” option at the bottom of the conditions modal. This allows you to specify the field, operator, and value that will determine whether the workflow is triggered.
- **Deleting a Condition:**  
Remove a condition by clicking the trash can icon in the upper-right corner of the specific condition you want to delete. This helps keep your workflow logic clean and relevant.

## Grouping Conditions for Advanced Logic

Sometimes, your automation needs more complex logic-such as triggering when either of two or more conditions are met. Passcreator Workflows allows you to:

- **Convert to a Group of Conditions:**  
Click “Convert to a group of conditions” beneath your current conditions. This lets you group multiple conditions together and choose between “AND” (all conditions must be true) or “OR” (any condition can be true) logic.
- **Flexible Logic:**  
You can toggle between “and” and “or” within and across groups, making it easy to build sophisticated, readable workflows that match your business rules.

## Case Sensitivity

It’s important to note that all trigger conditions in Passcreator Workflows are **case-sensitive**. This means that values must match exactly, including uppercase and lowercase letters. For example, “Pending” and “pending” are treated as different values. Double-check your condition values to avoid unexpected results.

## Why Use Trigger Conditions?

- **Precision:** Only run workflows when relevant events occur.
- **Efficiency:** Avoid unnecessary actions and reduce resource usage.
- **Clarity:** Organize and document your automation logic for easier management and troubleshooting.

By mastering trigger conditions in Passcreator Workflows, you can ensure your automations are both powerful and precise-helping you deliver the right actions at exactly the right time.